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Vice President of Operations, Emory University Hospital
Director (Interim), TEC Section of Hospital Medicine
Assistant Professor of Medicine, Division of Hospital Medicine
Emory University School of Medicine
Bryce Gartland, MD serves as the Vice President of Operations for Emory University Hospital, a 579 -bed quaternary care academic medical center with 24,000+ annual inpatient admissions, a case mix index of 2.45, and annual revenue exceeding $800 million. In this capacity, he is responsible for the overall performance, planning, patient access, day-to-day staffing and operations. Direct line responsibilities include cardiology, pathology & laboratory, pharmacy, radiology, transplant, respiratory care, rehab services, facilities management, food & nutrition, safety, security and environmental services. Additional key responsibilities of Dr. Gartland include short- and long-term strategic planning for the hospital and actively promoting the mission of the organization by assuring the achievement of overall quality, service, cost and performance improvement outcomes. Since July ’13, Dr. Gartland has also concurrently served as the interim Director for the TEC Section of Hospital Medicine overseeing professional group operations for the largest academic hospital medicine group in the country with over 100 physician faculty across six sites, 175,000+ annual encounters, and an operating budget of $30+ million. Key division accomplishments include development & successful deployment of Accountable Care Units (ACU) and Structured Interdisciplinary Bedside Rounds (SIBR), a novel model of multidisciplinary team-based care improving quality, patient satisfaction & efficiency and recent reorganization of leadership structure to facilitate improved recruitment, retention, accountability, performance & succession planning. Prior to assuming his role as Vice President of Operations, Dr. Gartland served as both the Medical Director of Care Coordination for Emory University Hospital and the Associate Director for the Division of Hospital Medicine. In his role as Medical Director, Dr. Gartland led the development and direction of hospital-based initiatives to improve patient throughput and efficiency of healthcare delivery. Key accomplishments include the development of the concurrent documentation initiative, the launch of the Transition Management program focused on reducing readmissions, consolidation and expansion of a system-level transfer & access service and the expansion of the palliative care program to include hospice units. Other ongoing projects include analysis of avoidable delays with resultant systems engineering, denials management, and developing a broader integrated Emory post-acute care strategy. In total, these initiatives resulted in a 14.5% improvement in Emory’s University Health System Consortium (UHC) length of stay index, a 10.3% improvement in case mix index, a 39.7% improvement in UHC mortality index, and over $9 million increase in annual revenue. These improvements heavily contributed to Emory University Hospital being recognized as the #2 ranked institution in UHC for overall Quality & Accountability in ’12. As Associate Director for the Division of Hospital Medicine, Dr. Gartland was responsible for operational & strategic oversight of 115+ hospitalists across nine unique sites. In this capacity, Dr. Gartland led significant care model re-design focused on improving quality & efficiency of care -- the introduction of non-physician providers, implementation of physician-level benchmarking and expansion into broader post-acute care strategies (e.g., LTAC). Beyond his institutional service, Dr. Gartland is very active as a hospitalist leader having served as the Society of Hospital Medicine Atlanta Chapter President and sitting on the national Society of Hospital Medicine Practice Management Committee. He is a recognized national expert speaking on patient flow, intentional care model design, and the interface of clinical care & healthcare financing. Dr. Gartland received his B.A. in psychology with a concentration in neuroscience from Vanderbilt University. He then obtained his M.D. from the Medical College of Georgia and completed his Internal Medicine internship and residency at Cedars-Sinai Medical Center in Los Angeles where he practiced prior to joining Emory seven years ago.