How to Request Technical Support for DOM-IT

By Email (Preferred Method)         

Email: domhelpdesk@emory.edu

By Phone

During Business Hours: DOM-IT Phone 404-712-1443

24/7: After hours limited support is available via the University's Helpdesk at 404-727-7777

The DOM-IT Team

The Department of Medicine Information Technology (DOM-IT) team is comprised of three senior-level desktop consultants and one manager. Each division is assigned a primary desktop consultant that serves as the technical lead and advisor for that division.

Although you are welcome to contact your primary desktop consultant directly, we encourage you to email domhelpdesk@emory.edu or call the DOM-IT at 404-712-1443 with your technical support requests. This generates an automatic support ticket and ensures that other team members can respond if your primary technician is unavailable.

Kevin Braun, Senior Desktop Consultant

  • Serving the divisions of Endocrinology, General Medicine, Infectious Diseases, Rheumatology, and the Department of Medicine Administration at EUH Suite
  • Email Kevin.Braun@emory.edu

Eric Harris, Senior Desktop Consultant

  • Serving the division of Cardiology, the Women's Health Initiative, and the Lowance Center for Immunology
  • Email Eric.Harris@emory.edu

Mubarak Pasha, Senior Desktop Consultant

  • Serving the divisions of Digestive Diseases, Geriatrics, Pulmonary, Renal and the Department of Medicine Administration at EUH Suite.
  •  Email Mubarak.Pasha@emory.edu

Meggan Levitt, Manager, Information Technology

 

How to Request Website Updates

To request updates or additions to your Division's pages on the Department of Medicine website, please email domwebedit@emory.edu.

 

How to Update Your Faculty Directory Profile

You can update the following information on your faculty directory profile page that appears on the Department of Medicine website.

  • Bio
  • Research
  • Clinical
  • Teaching
  • Service
  • Highlighted Publications

Please note that all other fields in the application will not appear on the faculty profile page. This is because the Department of Medicine only uses the above fields on their profile pages.

To Edit Your Faculty Profile Page:

  • 1. Navigate to the Department of Medicine Website
  • 2. Select the Faculty link on the left-hand side of the page
  • 3. Select Your Division
  • 4. Select Your Name
  • 5. At the bottom of your blank profile page, you will see: "Faculty: To update your profile click here. Login with your University (EmoryUniv) credentials."
  • 6. Select the "Click here" link
  • 7. Login using your NetID and password
  • 8. Select Edit My Profile. Remember that only the above items will display on your profile.
  • 9. Select the tab for each section (Bio, Research, Clinical, Teaching, Service, and Highlighted Publications) and enter the information either by typing directly or copying-and-pasting from your electronic CV. IMPORTANT: Remember to click the "Create..." or "Update..." buttons at the bottom of each page in order to save the changes.
  • 10. Select the Log Out link in the top right section of the page when you are done editing your profile.