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IT Resources for Faculty and Staff

IT Resources for Faculty and StaffEmory University Department of Medicine IT Resources assists faculty and staff with needs from computer and audio/visual support to server administration. Contact us for assistance and information. 

Are you a researcher? See what IT Resources are available specifically for research needs!

Submit a Ticket

By email: domhelpdesk@emory.edu 
By phone: 404-712-1443

Response Time

We will respond to your request for service within one business day, and your request will be resolved within 8 business days.

The Department of Medicine divides Information Technology work into two categories:

Both Incidents and Requests are logged as tickets in the Emory University Service Now system.

Check the status of an existing ticket

Contact Us

By email: domhelpdesk@emory.edu
By phone: 404-712-1443

Office Hours: Monday-Friday, 8 a.m. - 5 p.m.*

After hours support: 404-727-7777
(Emory Heathcare employees should call 8-HELP).

*Hours may vary during holiday breaks.

Need telephone help?